Service to Safety
with ARETE Training
Service to Safety
with ARETE Training
with ARETE Training
ARETE Service to SafetyTM | Workplace Violence Prevention
Customized Training
Duration: 3.5 hours
Location: In-Person, HR Classroom
This comprehensive training provides team members with the practical skills and confidence to professionally respond to and safely manage the continuum of client/public behaviours including anger, verbal abuse, hostility, and threats/acts of violence.
- ARETE Awareness and Threat Assessment
- De-escalation Strategies and Best Practices
- Recognition of Warning Signs
- Safe Disengagement Strategies
- Managing our Response
- Pre-planning, Co-worker Support and Trade off
- Response to Profanity, Abuse and Threats
- Personal Safety Concepts and Strategies
- Use of Barriers
- One on One Meeting Safety
- Managing Client Conduct Issues (in office)
- Home Visit Safety (where applicable)
- Lock Down
- Contacting the Police
Reservations
Sorry - that class has already taken place!