De-escalation Training
with ARETE Training
De-escalation Training
with ARETE Training
with ARETE Training
This interactive and tailored de-escalation training is designed to equip reception and client-facing staff with the skills needed to handle challenging interactions with confidence and professionalism. Participants will learn:
✅ Effective Communication Strategies – How to engage calmly and assertively in difficult situations.
✅ Conflict Resolution Techniques – Ways to de-escalate tense encounters while maintaining a safe and respectful environment.
✅ Recognizing Triggers & Warning Signs – Understanding behaviors that may indicate escalating situations.
✅ Practical Role-Playing Exercises – Hands-on practice to apply learned techniques in real-life scenarios.
✅ Conflict Resolution Techniques – Ways to de-escalate tense encounters while maintaining a safe and respectful environment.
✅ Recognizing Triggers & Warning Signs – Understanding behaviors that may indicate escalating situations.
✅ Practical Role-Playing Exercises – Hands-on practice to apply learned techniques in real-life scenarios.
This training is customized to reflect the unique needs of our team, ensuring relevant and practical solutions for managing workplace interactions.
📅 Date: Tuesday, March 18, 2025
⏰ Time: 8:30 AM – 12:00 PM
📍 Location: HR Office Classroom
📍 Address: Unit 3-380 Welch St, West Vancouver, BC
⏰ Time: 8:30 AM – 12:00 PM
📍 Location: HR Office Classroom
📍 Address: Unit 3-380 Welch St, West Vancouver, BC
This training is customized to reflect the unique needs of our team, ensuring relevant and practical solutions for managing workplace interactions.
#Training #ProfessionalDevelopment #SquamishNation
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