Service to Safety

ARETE OnSide Workplace | ARETE Service to Safety

Workplace Bullying, Harassment

Violence Prevention | De-escalation Techniques

This comprehensive training provides team members with the practical skills and confidence to professionally respond to and safely manage the continuum of client/public behaviours including anger, verbal abuse, hostility, and threats/acts of violence.

• ARETE Awareness and Threat Assessment
• De-escalation Strategies and Best Practices
• Recognition of Warning Signs
• Safe Disengagement Strategies
• Managing our Response
• Pre-planning, Co-worker Support and Trade off
• Response to Profanity, Abuse and Threats
• Personal Safety Concepts and Strategies
• Use of Barriers
• One on One Meeting Safety
• Managing Client Conduct Issues (in office)
• Home Visit Safety (where applicable)
• Lock Down
• Contacting the Police